Privacy Policy – Housing Disrepair Help

1. Who We Are

Housing Disrepair Help is a marketing and lead generation website. We are an introducer only and do not provide legal or financial advice. When you submit your details, we may pass your information to regulated solicitors or claims management companies who can discuss your enquiry with you.

2. Information We Collect

When you complete a form on our website, we may collect:

• Your name
• Contact details (email address, postal address)
• Information about your housing situation that you choose to provide

We may also collect basic technical data (such as IP address and browser type) for website security and analytics purposes.

3. How We Use Your Information

We will use your personal data to:

• Process your enquiry
• Pass your details to our trusted partners (e.g. solicitors or claims management companies) so they can contact you about your enquiry
• Improve our website and services

We do not sell your data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of:

• Consent – you agree to us sharing your details with our partners when you submit the form.
• Legitimate interest – to respond to your enquiry and connect you with a relevant partner.

5. Who We Share Your Information With

Your details may be shared with:

• Solicitors authorised and regulated by the Solicitors Regulation Authority (SRA)
• Other regulated firms (such as claims management companies, where applicable)

We only work with trusted partners who are regulated where required.

6. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Ask us to correct or update your details
• Withdraw your consent at any time
• Request that we delete your data (subject to legal and regulatory requirements)

To exercise your rights, please contact us at: info@housingdisrepairhelp.uk